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Slack DM is selected when the organization is connected and the recipient has a Slack identity. Otherwise email is selected when an address exists. Without either route, delivery is recorded as failed. Sign-in links and invitations use email. Processed approval cards and withdrawals update existing Slack cards. A withdrawal email template exists, but the current withdrawal flow does not send it.

Kind Recipient When Channel Content (email subject)
approval.escalated Original approvers and escalation targets When the configured waiting time is exceeded Slack DM / email [Actagate] Approval request #{id} was escalated: {title}
approval.processed Approval card recipients When an existing card is updated after processing Slack Processed card
approval.reminder Approvers; the requester also receives the final reminder When pending approval reminder schedules are evaluated Slack DM / email [Actagate] Approval is stalled #{id}: {title}
[Actagate] Approval reminder ({count}/{max}) #{id}: {title}
approval.requested Approvers and active delegates When an approval step is ready for approval Slack DM / email [Actagate] Approval requested #{id}: {title}
auth.magic_link User requesting sign-in When a sign-in link is issued Email [Actagate] Your sign-in link
comment.added Participants allowed to read the comment, except its author When a comment is added Slack DM / email [#{id}] {title} : New comment
execution.completed Requester When execution completes Slack DM / email [Actagate] Execution completed #{id}: {title}
execution.failed Requester When execution fails or a hash mismatch is detected Slack DM / email [Actagate] Execution stopped #{id}: {title}
[Actagate] Execution failed #{id}: {title}
grant.expiring Owner and issuer When a view or event evaluates expiry within three days Slack DM / email [Actagate] Expiring soon: grant #{id}
grant.revoked Owner When a grant is revoked Slack DM / email [Actagate] Grant revoked: {resource}
manual.task Manual task group members When execution or revocation requires manual work Slack DM / email [Actagate] Revocation task: grant #{id}
[Actagate] Manual task #{id}: {title}
report.digest Report subscribers When a view evaluates a completed subscription period Slack DM / email [Actagate] {cadence} report ({from} - {to})
request.approved Requester When all approval steps complete Slack DM / email [Actagate] Approved #{id}: {title}
request.rejected Requester When the request is rejected Slack DM / email [Actagate] Rejected #{id}: {title}
request.returned Requester When the request is returned Slack DM / email [Actagate] Returned #{id}: {title}
request.withdrawn Approval card recipients When the requester withdraws the request Slack [Actagate] Withdrawn #{id}: {title}
stamp.mining_suggested Administrators When a view or event evaluates weekly candidate notifications Slack DM / email [Actagate] This approval can become a catalog: #{channel}
user.invited Invited user When invited Email [Actagate] You have been invited to {org}